1. Introduction
Altima Garrison Millwork Inc., headquartered in Ontario, Canada (“we,” “us,” “our”), is committed to protecting the privacy and security of our customers’ and website visitors’ personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal information through our website [www.altimagarrison.com]
2. Consent
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy
Information We Collect
We may collect the following types of information
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
Personal Identification Information: Name, email address, postal address, phone number, etc., when you contact us or request our services.
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- Usage Data: Information about how you access and use our website, which may include your IP address, browser type, and version, pages visited, time spent on pages, and other diagnostic data.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track activity on our website and hold certain information.
How We Use Your Information
The information we collect may be used in the following ways:
- To provide and maintain our service.
- To notify you about changes to our service.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our website.
- To monitor the usage of our website.
- To detect, prevent, and address technical issues.
5. Disclosure of Data
We may disclose your personal information in the following situations:
- Legal Requirements: To comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing, protect the personal safety of users, or protect against legal liability.
- Service Providers: To contractors, service providers, and other third parties we use to support our business.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
7. Retention of Data
We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy.
8. Your Privacy Rights
Under certain circumstances, you have the following rights:
- The right to access, update, or delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Changes to This Privacy Policy
We reserve the right to update our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Altima Garrison Millwork Inc. 11 edvac Dr, Brampton (Ontario)
4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.